What should you do if you are treated badly by your contact person in a German authority?

Question

Accepted Answer

I can complain to the head of the authority.. If you are treated poorly by an official in a German authority, you have the right to file a formal complaint (Dienstaufsichtsbeschwerde) with their supervisor or the head of the office. Public servants are required to act professionally and respectfully toward all citizens.

Was sollten Sie tun, wenn Sie von Ihrer Ansprechpartnerin/Ihrem Ansprechpartner in einer deutschen Behörde schlecht behandelt werden?

Was sollten Sie tun, wenn Sie von Ihrer Ansprechpartnerin/Ihrem Ansprechpartner in einer deutschen Behörde schlecht behandelt werden?